The Church Army is a growing movement of pioneer evangelists who declare the good news of Jesus Christ in word and action so that many more people will follow Him and be established in healthy communities of faith.

The Church Army respects the privacy of its members, supporters, students and friends. We are bound by the National Privacy Principles set out in the Commonwealth of Australia Privacy Act 1988 (the Privacy Act).

Personal information

We routinely collect personal information such as a person's name, age, contact details, and necessary financial information in order to provide receipts for donations, to maintain communication and to fulfil our obligations to students. We may at times collect other personal information as well. When we collect sensitive information (as defined in the Privacy Act) we will collect it with the consent of the person, unless the law allows us to collect it without their consent.

Where a person does not provide adequate personal information we may not be able to process donations, maintain communication or accept a student enrolment.

How we collect personal information

Church Army collects personal information in a number of ways, including:

• Directly from persons completing documents such as a donation slip or application form.
• From third parties
• From publicly available sources of information
• From our own records

How we use personal information

Personal information may be used in order to:

• Process donations
• Communicate needs and news from Church Army, our members and our projects
• Administer and manage our services, including charging and billing for services
• Inform persons of ways the services provided to you could be improved
• Conduct appropriate checks for credit-worthiness and for fraud
• Research and develop our services
• Gain an understanding of your information and communication needs in order for us to provide you with better service
• Maintain and develop our organisations systems

How we protect personal Information

To keep personal information secure from misuse, loss or unauthorised use or disclosure, we use a variety of physical and electronic security measures including:

• restricting physical access to our office and records
• using firewalls and network protection software
• using secure password protected databases.

Financial Information

When a person makes a single (ie non-recurring) donation via our website we will request their name, address and credit/debit card details. These details will not be used for any further donations without the consent of the person.

Links to other websites

Whilst the Church Army website contains links to third party websites, we are not responsible for the privacy practices of those sites.

When we disclose personal information

For the purposes set out above we may disclose personal information to organisations outside The Church Army in Australia. The organisations to which we disclose information include:

• Outsourced service providers (if applicable) who manage the services we provide to you, including:
• Banks and other financial institutions (such as superannuation funds)
• Customer enquiries
• Mailing systems
• Billing and debt-recovery services
• Information technology services
• Installation, maintenance and repair services
• Market research
• Your representatives (e.g. your authorised representatives or legal advisors)
• Credit-reporting and fraud-checking agencies
• Credit providers for credit related purposes such as credit-worthiness, credit rating, credit provision and financing
• Our professional advisors, including our accountants, auditors and lawyers
• Government and regulatory authories and other organisations, as required or authorised by law
• Organisations involved in:
• • A transfer / sale of all or part of our assets or business (including accounts and trade receivables)
  • Managing our corporate risk and funding functions (e.g. securitisation)
• Other telecommunication and information service providers
• Our related organizations

Accessing personal information

Persons have the right to access their personal information held by Church Army, subject to some exceptions allowed by law. Persons seeking to access personal information held by Church Army should contact our Privacy Compliance Officer at The Church Army in Australia, 'Kihilla', Queens Rd, Lawson NSW 2783, or email office@churcharmy.com.au to request access to personal information, or to make a complaint about the way we handle personal information.

The Church Army in Australia reserves the right to charge a fee for searching and providing access to information.

Exemption

Where appropriate, we will handle personal information relying on the following exemptions contained within the Privacy Act:

• the related bodies corporate exemption
• the employee records exemption.